Frequently Asked Questions

There's lots going on here at Cowabunga's! We've broken down our F.A.Q. area to a few categories! If you don't see your question, contact us
about it today! Surf's Up!

General

What is Cowabunga's?
Where are you located?
What ages is Cowabunga's best suited for?
What is a waiver and why do you use them?
Can I send my kids down to play alone?
Are adults and babies REALLY free?
Can I bring a stroller?
How much is it?
What is your Frequent User Card, Bounce Buddy all about?
Are adults REALLY allowed on the equipment?
Do you allow outside food and drink?
Why are you peanut-free?
Can we bring alcohol in?
Can I eat and drink in the gyms?
Socks? Shoes? Bare-Feet? What's allowed?
What is Open Gym and when do you have it?
Do you offer a military discount?
I'm new to this - do you have any tips before I come?

Parties

What is the difference between Open Gym parties and Private Parties?
How many people can come?
Are babies and/or adults included in the headcount?
Does everyone need a Waiver?
Do you offer invitations?
When should my guests arrive for my party?
Do you have coolers and freezers for my food items?

Open Gym (Public; Not Private)

What does Cowabunga's provide for my Open Gym Party?
Will there be enough space for my group?
Can I stay longer than 2 hours?
What food/drink/addon options do I have?
How many people can come?

Private Parties

What does Cowabunga's provide for my private party?
Can you explain how my party will rotate through Cowabunga's?
Do my guests REALLY get free admission to the open gym at the end of my party?
What food/drink/addon options do I have?
How many people can come?
When will I have access to our party room?
Can I help set up the room?
I'm coordinating food elsewhere; when is the best time to deliver?
Will I have time for everything in the Party Room?
Can I have extra time for my party?
General

What is Cowabunga's?
Cowabunga’s is New England’s largest inflatable fun center. We are a family run business that encourages kids and adults of all ages to come bounce and play together! We offer Open Gym times, as well as Private Parties and Open Gym Party options.

Where are you located?
1328 Hooksett Rd. Hooksett, NH 03106. Cowabunga’s is located in the Hooksett Village Shoppes Plaza. We are in the same plaza as Ocean State Job Lot and directly next to Shaw’s Supermarket. Your GPS may bring you past our plaza, so make sure to look for the Shaw’s sign to help guide you.

What ages is Cowabunga's best suited for?
We’ve designed Cowabunga’s to be fun for all ages. We recommend our facility for walkers and older. We’ve even hosted adult only and teenage birthday parties at our facility. Younger kids may need assistance on some of our equipment, so feel free to hop on and bounce right along with them!

What is a waiver and why do you use them?
Currently our waiver must be filled out on each visit and lets guests know that we’re a play at your own risk facility.

Can I send my kids down to play alone?
All kids must have an adult on site to watch them while they play. We hope that you’ll play along with them, but also have couches and free WIFI for your use. Please make sure to keep your child in eye sight at all times.

Are adults and babies REALLY free?
Adults and babies are free with a paying child!

Can I bring in a stroller?
Yes! We allow strollers at our facility. We also have a family bathroom that has a nursing area and changing table.

How much is it?
Our open gym admission is always $10 per child, participating babies up to age 17. Your admission at Cowabunga’s is good for one whole day (during operating hours). If you’d like to return during the same day, please get your child’s hand stamped at the front desk.

What is your Frequent User Card, Bounce Buddy all about?
Our Bounce Buddy cards allow you to earn a free admission for every 5 full price admissions. Forgot your card? Don’t worry. Cards can be combined at the front desk at your convenience . Bounce Buddy cards can not be punch for any other special, deal or coupon, including vouchers, Buy One, Get One passes, or Free Admissions.

Are adults REALLY allowed on the equipment?
Yes, please do! All of our equipment was designed and ordered with older kids and adults in mind! Entrances and equipment weight limits are designed to hold adults of all shapes and sizes.

Do you allow outside food and drink?
We allow outside food to be brought in during our Open Gym Hours. Food must be NUT FREE and eaten at the front of our facility. We do have snacks and drinks for sale and can also order food from Sal’s Pizza if you’d like.

Why are you peanut-free?
We are a facility that all kids can play at and don’t want to exclude kids that have nut allergies.

Can we bring alcohol in?
We don’t allow alcohol at our facility. This is for the safety of our guests. If you’d like to host an adult only party at our facility, we encourage you to start the party at Cowabunga’s and then continue the party elsewhere afterwards.

Can I eat and drink in the gyms?
We ask that you consume beverages and snacks up from at our tables. This will help keep our facility clean and fresh for everyone!

Socks? Shoes? Bare-Feet? What's allowed?
Sock are required to bounce at Cowabunga’s. We do allow non-bouncers to wear shoes around our facility but ask that you remove them if you decide to bounce. Forgot your socks? No problem. Purchase socks for $2 each up at our counter.

What is Open Gym and when do you have it?
Open Gym are times that we allow the public to pay to play. We host open gyms most Tuesdays through Sundays from 10 am to 7 pm. We may have shortened or extended hours based on weather. For up-to-date hours, follow us on Facebook.

During school vacation days and weeks, we usually are open everyday from 10 am to 4 pm and Friday, Saturday and Sunday from 10 am to 7 pm. Check out our calendar of events!

Do you offer a military discount?
We are proud to offer a military discount to active and retired military personnel! Always receive half-price admission for your household to any open gym session, or, receive $20 off any private party package we offer. Please provide military ID, paystub, or veteran's ID card at the front desk! This is one small way we can say 'THANKS!' Surf's Up!

I'm new to this - do you have any tips before I come?
(1) Pack socks! (2) Participate with your kids! (3) Come ready to have fun!

Parties

What is the difference between Open Gym parties and Private Parties?
Our Open Gym Parties can be held in our public gym during any open hours. This is perfect for parties with 8 or less kids who don’t mind bouncing with the public and parents who don’t mind being the “camp director” of their party. With an open gym party you pay per child that attends your party. We recommend that open gym parties reserve seating in our Party Pavillion for $25. This will secure two picnic tables, one 6 foot cake/present table and one bin for your guests shoes and coats. Party parents are in charge of keeping an eye on their party while they bounce.

Private parties are our speciality! This option is great for all ages and allows you to enjoy the company of your friends and family while our party pros take care of playing with kids and setting up for your party. All of our private parties follow the same rotation that brings you through our two private gyms and ends in a private party room. Whatever room you’re in is just for your party, and you don’t mingle with the other private parties at Cowabunga’s. Our private party package is $310 and includes one birthday child up to 25 kids and 25 adults. After your party ends, you and your party guests are welcome to play in our open gym area during our open gym hours of 10 am to 7 pm.

How many people can come?
Private parties include one birthday child and up to 25 kids with 50 total attendees. While this is our maximum included in our $310 package, most parties have a lot less attendees. Expecting more people? Each additional person is $10 additional.

Are babies and/or adults included in the headcount for my party?
While we don’t count adults, we recommend staying right around 50 total attendees for private parties as that’s what’s comfortable in the space that we have. Non-walking babies are not counted.

There is not a charge for adults and babies for an open gym party, but recommend limiting your total guest count to 15 people or so for an open gym party to make it manageable for you!

Does everyone need a Waiver?
All of your guests need a to sign a waiver on the day of your party. You can provide a waiver in their invite and/or we provide them at the beginning of your party!

Do you offer invitations?
We do offer invitations on our website that you can customize and print at home. Check out all of our options in our party guide!

When should my guests arrive for my party?
Guests should arrive 5 or 10 minutes before your party time so they can settle in and sign a waiver.

Private parties will congregate in the VIP room until your party start time. Any late comers will be brought to the gym you’re in to join your party!

Open gym party guests will check in at the front desk. We will keep track of the total number of attendees so you can pay at the end. Party parents will need to keep an eye out for their guests and welcome them!

Do you have coolers and freezers for my food items?
We have cooler and freezer space that is reserved for our private parties. Space in available to open gym parties on a first-come, first-serve basis.

Open Gym Parties

What does Cowabunga's provide for my Open Gym Party?
Open Gym Parties at Cowabunga’s is a great do-it-yourself option. You pay per child that attends your party and you’re the “camp director” of your event.

Party parents will be in charge of setting up, clean up and watching kids in your party.

You can rent space in our Party Pavillion in 2 hour increments for $25. This will give your party reserved seating, including two picnic tables, one six foot cake/present table and a bin for shoes. Also included in the rental will be white plates, napkins, silverware and cups.

Please remember that we are a nut-free facility. Food will be checked upon arrival.

Will there be enough space for my group?
Open Gym Parties will have access to play in our open-to-the-public gym, which includes the racetrack, sports arena, ball blaster, 18 foot slide, Toddler Tiki Island (under 4 only) and The Pier, along with the other Open Gym Parties and guest who come to play.

Open Gym Parties who rent space in our Party Pavillion will have reserved tables and space that will hold about 15-20 total guests.

Open Gym Parties that don’t rent a space in the Party Pavillion will be limited to up to two tables (if available) in our public cafe seating.

Can I stay longer than 2 hours?
Time in the Party Pavillion is rented in 2 hour increments. However, you’re more than welcome to stay and play as long as you like. Staff will give you a 10 minute warning when your time in the Pavillion is ending. Party parents should plan their party accordingly, utilizing their time in at the tables for food, cake and presents. At the end of the rental time, we ask that you move your items to your car and open gym bins before heading back out to play.

What food/drink/addon options do I have?
Open Gym Parties have access to all the same add-ons as our private parties, including goody cups, food, balloons and more! Check out our Party Guide for all the options!

Private Parties

What does Cowabunga's provide for my private party?
Cowabunga’s provides the fun and staff to run your party so you can sit back and relax, or bounce right along with your guests. When you first arrive, you will unload your items in the VIP room and your party pro will organize everything. Any drinks and ice cream will be put in the fridge/freezer.

Your party package includes 1.25 hours of private play and 45 minutes in our private party room. Your party pros will take care of keeping track of time and making your party fun.

Also included in the packages is white paper supplies, cups, silverware and napkins. Drinks, goody cups, balloons, decorations and food can be added to your party package for an additional charge.

After your party, you and your guests can play in our open gym area (10 am to 7 pm) at no additional charge.

Can you explain how my party will rotate through Cowabunga's?
Each of our parties follow the same rotation through our FUN gyms and into our private party room.

The first 45 minutes will be spent in our back gym!
Then your party pro will get the kids excited to move to gym number 2!
Your party will spend the last 45 minutes in one of our private party rooms! View our current layout to see the space!

Do my guests REALLY get free admission to the open gym at the end of my party?
Yes! As an added bonus, you and your guests will be able to play in our open gym area after your party during the open gym hours of 10 am to 7 pm.

What food/drink/addon options do I have?
We have lots of add-on options for our parties. We can do as much as you’d like to make your party great! Check out our options online!

If you’re bringing in your own food, it must be nut free. Also, you’re food must be either prepackaged (chips, snacks, etc.) or from a licensed kitchen (restaurant, grocery store). We can not allow home cooked food, including crockpots, sandwiches and such. Please know, we do not have means to keep food hot.

How many people can come?
Private parties include one birthday child and up to 25 kids with 50 total attendees. While this is our maximum included in our $310 package, most parties have a lot less attendees. Expecting more people? Each additional person is $10 additional.

While we don’t count adults, we recommend staying right around 50 total attendees for private parties as that’s what’s comfortable in the space that we have. Non-walking babies are not counted.

When will I have access to our party room?
Typically parties don’t have access to their party rooms until the last 45 minutes of your party. While you’re playing in the second gym, one of your party pros will be cleaning and setting your party room. Let your party pros know at the beginning of the party if you have any special requests!

Can I help set up the room?
We love to take all the stress out of your party and set up everything for you!! Let us know if you have any special set-up requests, and we’d be happy to do it for you! Let your party pro know if you’d like to see the set-up before the party goes into the room!

I'm coordinating food elsewhere; when is the best time to deliver?
Any hot items must come to Cowabunga’s hot 1 hour after the start time of your party. Any food that arrives before then may be cold by the time you eat it.

Non-hot items can arrive at the beginning of your party.

Will I have time for everything in the Party Room?
Each party has 45 minutes in the party room. We recommend two activities for the party room to make it a nice laid back atmosphere. Most parties choose pizza and cake or cake and presents.

Most of the times we can fit three activities in 45 minutes, but please be prepared for a fast paced party. Once the birthday child is done eating, your party pro will prepare the cake and get your guests to sing happy birthday while the rest of your guests finish eating.

Can I have extra time for my party?
Cowabunga’s offers the option for you to bounce with your guests after your party, during open gym hours of 10 am to 7 pm, allowing you to extend your play time of your party. However, during busy months, we do not offer options to extend private parties.

Late night parties (after 7 pm) can rent out the full facility at an additional cost.

©Cowabunga's, LLC
1328 Hooksett Rd
Hooksett, NH 03106
(603) 625-8008
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